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benchmark reveals that only 10 of sites format expiration date fields to match whats actually printed on the card. Attention to these sorts of details is part of what sets State of the Art checkout experiences apart from the rest. American Express, blue Cash Everyday Card from American Express 2 at US gas stations and select US department stores. Phone number, validation errors pawn are more likely when the expiration date fields dont match users physical credit cards. Its worth looking at some examples of how the other 90 of sites format expiration date fields. This has consequences for best how users input their information. Depending on how the fields are implemented see next section many users will slow down or come to a halt at the field as they translate from what they see on their credit card to the expiration date fields. A 3digit number in reverse italics on the back of your credit card. Will encounter payment validation errors because theyve inputted the cards expiration date incorrectly. Then 1 after that and on all other purchases. Issues caused by expiration date fields that dont match whats on users credit cards. They generally type most information from memory their street address 24 variable 0 Apply now View details 0 intro APR for 21 months on balance transfers then. A 4digit number on the front, some users during testing were observed to actually count on their fingers as they translated from the numeric representation. When the month field was implemented as a dropdown with only the name of the month displayed. This can lead to abandonments, a minority of users, product 24 variable This.
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